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Client Money Protection

Your money is protected through the RICS client money protection schemeand will be held in a designated client account (for exclusions and limits see www.rics.org/clientmoneyprotectionscheme).

Your money is held in accordance with the RICS client money protection scheme rules

A copy of our RICS Client Money Protection Scheme certificate can be downloaded from here


Complaints Procedure

We are committed to providing a professional service to all our clients and customers.  When something goes wrong, we need you to tell us about it.  This will help us to improve our standards.

We are members of The Property Ombudsman, a copy of our in-house complaints procedure can be downloaded from here